Red Imprinted Graduation Diploma Cover - College & High School Diploma Covers

Order Processing Timeframe

All orders for “In-Stock Products” will ship out within 1-4 Business Days. We offer Quick Processing (options which expedite your order handling and overall delivery time), however you must submit your request on our contact us page. Additional fees may apply.

If your Order contains a “Custom Diploma Cover”, the entirety of your order processing time will be approximately 2 – 3 weeks. Expedited processing options are not available for “Custom Products”. Prior to checking out, please review your order and be aware that by placing this order you understand and accept the extended 2 – 3 weeks processing time.

Order Processing Options

• IN-STOCK – Ships within 1 - 4 Business Days (No Additional Charge)
• CUSTOM – Ships within 2 - 3 Weeks (No Additional Charge)

Shipping time (which is not the same as the processing time)

It takes about a week for standard shipping (5-8 business days). You can reduce this time by paying for faster shipping such as 3-4 business days.

Just remember the shipping time is in addition to the processing time. You need to add together both the production time and the shipping time to get a time estimate for your order.

The shipping time and processing time are estimated and Graduationdiplomacover.com does not guarantee the delivery by a specific date or time.

Out of Stock 

If any item(s) become out of stock after an order is placed, one of our customer service representatives will contact you via telephone or email and inform of available options in an effort to remedy any issues. We will ask whether you would like to proceed with your order or make changes to your order. Product substitutions are available upon request. Out of stock items will typically be placed on Back Order and extended processing times may apply.

Delivery times may vary

The Estimated Delivery Date provided at checkout is an estimate only and does not guarantee delivery by a specific date or time. As this is an estimate only Graduationdiplomacover.com cannot refund shipping charges for shipments arriving past the estimated delivery date. We will do our best to make sure you receive your order on time. We advise you to give us a call if you need your order before a specific date and we will try to meet the date.

International Shipping

We will ship to some foreign locations. Such locations generally include Canada, Europe, South America, Japan and a few other locations. You can check if your country is available by simulating placing an order on our website. We can also place the order over the phone if you do not find your country. However because such shipments often involve the peculiarities of the various tariffs trade and import/export laws around the globe we may not be able to ship some orders overseas due to the cost of researching the laws for that location. Also if possible it is always easier for us to ship to a US-based shipping address and you will always save on shipping costs if you can arrange for a US-based address to receive the shipment. At this time due to advice from our bank concerning trends in fraud we reserve all rights to deny or proceed with orders shipping internationally. 

* Graduationdiplomacover IS NOT RESPONSIBLE FOR ANY DUTY VAT TAX OR ANY OTHER FEES ASSOCIATED WITH IMPORTING OUR PRODUCTS. We cannot look up the final cost to you as your home country may (and often does) charge a fee at the destination. We also cannot accept a rejection of that fee after the shipment leaves our factory and we cannot offer a return for a refund. Your home country will demand that Graduationdiplomacover pay the fee before receiving the returned item and Graduationdiplomacover cannot pay that fee. If you order from overseas you must either pay any import fees and duties your home country charges or else abandon the item or receive no refund.

Shipping Rates

To obtain a shipping rates please add your products to checkout to see shipping rates to your destination.

Track your order

Once your order shipped, you will receive an email with the tracking number. Please allow us 1-2 days to update the tracking number.

RETURN AND EXCHANGE POLICY 

• All returns must be authorized, please send us an email hello@graduationdiplomacover.com
• a Return/Exchange Form will be provided by email, please note no refunds will be processed without the form completed and included in your shipment.
• Requests for returns must be made within 14 days from the date of receipt of your order.
• All products and packaging must be in new condition and may not be returned used, worn or altered in any way.
• All shipping, handling and processing charges for your original order are non-refundable. 
• It is the responsibility of the customer to pay any return/exchange shipping. Once we receive your exchange, we will give you a call to process the payment of the exchange shipping cost.
• On all returned merchandise a 13% restocking fee will be applied.
• All returned product(s) must be returned/ received within 7 business days of return approval date. 
• Registered return shipping of products which are returned is the responsibility of the customer.
• Your return will be processed within 7-10 days. 
• All custom diploma covers cannot be returned and are non-refundable, this is because these items are made from custom fabrics or have custom printing with your personal information, therefore cancellations are not accepted after your order has been submitted.
• Requests to return/exchange products due to quality issue (received wrong item, color, size and other company error...), please send any evidence to hello@graduationdiplomacover.com, we will resolve the problem as soon as possible.
• Many items are “On Sale.” Products that are not eligible for returns are clearly marked as “On Sale” on the Product page for that Product. All products on sale are non-refundable, however can be exchanged for the same credit amount.

CANCELLATION POLICY

• You can cancel any in-stock product orders if it has not been shipped/left our facility. 
• Custom orders can only be cancelled the next business day you have placed your order.
• If you would like to cancel an order already shipped out, please process your request through this link (no custom orders accepted). You can send the order back after you received it.
• Please check our return policy for all details. Original shipping and processing fee are non refundable. 
• If you order has not been returned, we won't be able to process your refund.